Contact Us
We have dedicated Customer Service and Technical Assistance representatives, who are available Monday through to Friday 8:00 - 17:00 (GMT) to help answer any questions or queries you have.
Below contact details of individual departments are detailed with information on the matters they handle. If you know which department to direct your query to please feel free to contact them directly or alternatively you can contact us via phone on +44 (0)1926 623600, through post addressed to Godiva Ltd, Charles Street, Warwick, CV34 5LR, UK
Godiva Tech Services - godivatechservices@idexcorp.com
Can assist with:
- Spare part number identification,
- Pump fault troubleshooting,
- Warranty claims,
- Pump training,
- Pump servicing.
Godiva Customer Services - godivacustomerservice@idexcorp.com
Can assist with:
- Spares quotations,
- Order updates,
- Pricing queries,
- General enquiries.
Godiva Orders - godivaorders@idexcorp.com
Can assist with:
- All new purchase orders.
Accounts Department - argodiva@idexcorp.com
Can assist with:
- Invoicing enquiries,
- Payment remittance enquiries.
We look forward to hearing from you and will aim to get back to you within two working days.
